Contact Sota Breaks
Reach out with any questions about your orders, upcoming repacks, shipping insurance, or general hobby inquiries. Our team of focused collectors is here to support your journey.
We usually reply within 1–2 business days.
Business Hours & Contact Info
Sota Breaks is an online-based business operating in the America/Chicago time zone. We are always processing orders and preparing the next big drop.
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
Closed
Sunday
Closed
Note: Shipping times may vary based on carrier and seasonal hobby volume.
Quick Answers (FAQ)
How long does shipping take?
We process all orders within 1–2 business days. Sota Breaks ships from Minnesota, and delivery usually takes 3–5 business days depending on your location and the carrier selected.
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What are the repack odds?
We list chase hit ceilings and repack floors transparently for every single drop. Our goal is clarity, ensuring you know exactly what value to expect in every seal.
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Can I return my order?
Due to the random nature of repacks and mystery products, all sales are final once the product is opened. If your package arrives damaged, please document the issue and contact us within 48 hours for support.
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How do I contact support?
The best way to reach us is via our contact form or by filling out the form above. Support hours are Monday–Friday, 9 AM – 6 PM CT. We typically respond within 1–2 business days.